Cleaning FAQ
Where does Coven Cleaning Co operate
We proudly serve homes throughout Bend, Redmond, La Pine, and Sunriver, Oregon, helping families throughout Central Oregon enjoy a sparkling clean home.
What is in a standard cleaning
Our standard service covers dusting, vacuuming, mopping, and sanitizing kitchens and bathrooms to keep your home fresh.
Is deep cleaning available
Yes, we offer intensive deep cleans that target grime in hidden spots, perfect for seasonal refreshes or move-in days.
Should I be home for the clean
That is entirely up to you. Most clients provide a code or key so they can return to a clean home without waiting.
Are supplies provided
We bring all professional equipment and eco-friendly products ourselves, so you do not have to worry about a thing.
Do you clean homes with pets
Of course! We love our furry clients, too. A $30 pet fee applies to homes with pets.
Â
What forms of payment do you accept?
We accept cash, check, Apple Pay, Venmo, Zelle, and tap-to-pay for your convenience. We do not store your credit card information.
What are your rates and how does pricing work?
Our standard cleaning rate is $100 for a 2-hour cleaning, with $50 for each additional hour. For homes needing extra attention, we offer deep cleaning starting at $75, depending on the size and condition of the home.
Add-on services:
-
Interior oven cleaning: $50
-
Interior refrigerator cleaning: $50
-
Pet fee: $30
We’ll discuss your specific cleaning needs with you so you know what to expect before your appointment.
What is your cancellation policy?
We value our cleaners' time and appreciate your consideration when scheduling your service. Cancellations made within 24 hours of a scheduled service may incur a fee of up to 50% of the original service price. Rescheduling is free when requested at least 48 hours in advance.